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House No. 105, Sector Ė 7

Pushp Vihar, New Delhi - 110017

Email id:

Contact Number: - 9811590176




# Working in HCL INFINET as Network Support Engineer since January 2002. The job responsibilities consist of providing Technical Support related to the VPN (Virtual Private Network) Links configured using Leased Lines, ISDN Dial up and PSTN Dial up. The customers of VPN setup are from highly renowned corporate houses from India and US.

# Worked in Prime computers (WIPRO FRANCHISEE) as Customer / Network Support Engineer since February 2000 and from their I had been selected for the WIPRO INFOTECH as a Networking Engineer and worked there since October 2000 to January 2002. The job responsibilities were to provide the Support for LAN and Lotus Domino for different clients as resident engineer.



# HCL INFINET is one of the premier IT enabled company. They are leading ISP and are into providing the VPN connectivity and Internet bandwidth to the various corporate firms and customers. HCL InfiNet is the Internet services subsidiary of HCL Infosystems, India's premier technology integration company.

# Wipro Technologies has topped the list of India's TOP 25 IT COMPANIES profiled by Computer world based on a qualitative and quantitative survey. Wipro Technologies, the largest publicly traded IT Company in India, is a global provider of IT solutions for the enterprise and technology markets.




#Remotely monitoring & managing all the POPís / VPN Clients using NMS tools.

NMS tools used:

1-     HP Open View

2-     Whatís up Gold

3-     WAN Monitor

#Providing Technical Support to all the corporate VPN clients either lease lines or dial up connections (ISDN & PSTN).

#Working on the Nortel RAS (Remote Access Server) CVX 1800 and Cisco Routers like 800 Series, 3600, 7200, and high end Routers like Siemens Hemisphere ERX Ė 700 with a capacity of 160 mbps each slot having the capacity of 2 mbps and direct G703 interface.

#Diagnosing / Resolving the first and second level support issues related with the connectivity & routing.

#Coordinating with HCL Infinet NOC / C&I / POPís vendors like VSNL, ESTEL, NOW India and REACH to resolve the VPN related issues.

# Problems related with the different mailing client software like Microsoft Outlook (97, 2000, XP), Outlook Express (Version 5 & 6) and Eudora Light faced by the customers.


# Maintaining mail servers of Lotus Domino Version 4.6 & 5 in Windows 2000 and Windows NT 4 complete trust domain model. The network includes Windows 2000 professional Win NT 4 workstation, Win 98 & 95 clients. The Domain includes multiple domain controllers each is having different roles. Lotus Domino administration includes Monitoring, Maintaining and Troubleshooting the Server Applications, Server Directories, Users, Groups, Domino Messaging and Replication, Domino Systems.



# UPGRADATION OF LOTUS DOMINO SERVER AT ELECTROLUX INDIA: Done the up gradation of the Lotus Domino server from version 4.6 to version 5. This project also includes upgrading the clients and the database.

# RESIDENT ENGINEER AT ITC SAHARANPUR: I had been posted to ITC Saharanpur as a resident engineer as they had implemented SAP for their online data transfer. I have to configure and manage the VPN network in case any trouble arises I have to reduce the down time by my efforts. I had managed their Win NT Server and lotus notes as mailing software and SAP as ERP package. They have a network of 146 nodes.



# Completed CCNA (Cisco Certified Network Associate).

# Completed the CLS (Certified Lotus Notes Specialist) Version 5.

# Completed MCP (Win 2000 Server) pursuing MCSE.

# Perusing BS (Bachelor of Science) in first semester thru distance learning from BITS (Birla Institute of Technology and Science) Pilani.

# Diploma in ELECTRONICS & COMMUNICATION ENGINEERING with distinction, In Academic year 1997-2000 from B.S.F. Polytechnic New Delhi, Affiliated with Board of technical education Delhi & recognized by AICTE.



# DOS, WIN 95, WIN 98, WIN NT 4 & WIN2000, Lotus Domino / Notes Version 4.6 & 5, MS Exchange 5.5, MS Outlook, Outlook Express, MS Project, Netscape Navigator, Eudora Light, Citrix Server, Tivoli backup Server and client, Print server, TCP/ IP, RIP, IGRP, PPP, HTTP, DHCP, DNS, Ethernet Network Topologies (Star, Bus and Ring), different network essential components like Cisco Routers 1600, 1700, 2600 Series, Cisco Switch Catalyst 1900 series, ISDN and Leased line Modems, NT1 Boxes, IBM E Server Series, WiproAcer Mate server series, IBM Notepad 6XX and 3XX Series, Acer Notepad, Toshiba Notepad.



# SSC passed in academic year 1996 with 1st Division from B.S.F. Sen. Sec. School Tekanpur Gwalior, Affiliated with C.B.S.E.



PARENTAGE                                 :        RAM AVTAR SINGH

DATE OF BIRTH                            :        21ST JULY 1979

MARITAL STATUS                          :        SINGLE 

LANGUAGE KNOWN                        :        HINDI & ENGLISH

Passport Number                         :        B1546267



Have done N.C.C. ĎAí certificate.

Keen participant of Debate, Declamation & Extempore.